Skip to content1. Return Period:
- Typically, returns are allowed within a certain period, such as 3 years from the date of purchase.
- Some stores may offer extended return periods for certain items or during holiday seasons, so be sure to check the details at the time of purchase.
2. Condition of the Item:
- Items generally must be in new, unused, and resellable condition for a return to be accepted.
- Original packaging might be required for the return.
3. Refund Method:
- Refunds are typically processed by Contacting via on whatsapp (+14377391007) or Gmail (furniturehutca@gmail.com)
4. Damaged or Defective Items:
- If the item is damaged or defective upon delivery, the retailer usually offers a full refund or exchange, with 30$ restocking fees
- Customers may need to report the damage within a specific time frame (such as within 48 hours).
5. Exchanges:
- If you want to exchange an item for another, the store may allow exchanges within the return period, depending on their policy.
- In some cases, exchange items must be of equal or greater value, and the customer may need to pay the price difference.
6. Shipping Costs:
- If the return is due to a mistake on the store’s part (e.g., damaged or wrong item), the store usually covers return shipping costs.
- For other returns, customers might be responsible for return shipping fees.
